Cancellation Information & Change Fees
CANCELLATION INFORMATION:
All cancellations and changes must be done in writing via email to [email protected] or [email protected]. We will not accept cancellation request via phone, text messaging, via Facebook Messenger or any other messaging form of communication.
The following penalties will apply should you have to cancel after initial deposit. These are Char Travel, LLC penalties, additional hotel and transfer penalties my apply, depending on the time of cancellation.
After initial deposit, a $100.00 pp penalty will be in place
After the 3rd payment date has passed 50% of the total trip cost will be non-refundable
After final payment date has passed 100% of the total trip cost is non-refundable, no exceptions! Travel Insurance is highly recommended to avoid costly penalties.
One name change will be allowed free of charge. Additional name changes will insure a $25.00 charge.
Any changes made after final payment will incur a $50.00 change fee.